![]() ![]() This introduces new problems, however, as legacy systems need to be updated and some systems just absolutely need a password. Login credentials have long been a problem for security at organizations of all sizes and types, and there is some movement in the industry towards eliminating the password from accessing services. ![]() And when you add up all the time spent on these tickets, it’s a shockingly large amount of money for some enterprise organizations. A single password reset costs companies an average of $70. To go a step further, having your IT team spend their precious time resolving menial tickets costs you money. ![]() While a password reset may not be the most complex of help desk tickets to resolve, they become tedious for any IT admin hired to work on loftier IT goals than password management aid. Number one issue but gets so little attention.
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